Privacy Policy

GDPR & Data Protection Notice

Your Privacy Matters to Us

At Phidelity, we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR. This notice explains how we collect, use, store, and protect your personal information when you interact with our website and services.

What We Collect

We may collect personal data such as:

Your name, email address, and contact details (when you fill out forms or subscribe to updates)

Technical information (such as IP address, browser type, and device information)

Why We Collect It

We process your data for the following purposes:

To respond to your enquiries and provide our services

To improve our website and user experience

To send relevant updates or marketing communications (only with your consent)

Legal Basis for Processing

We rely on one or more of the following lawful bases:

Your consent

Legitimate interest (e.g., to operate and grow our business)

Contractual necessity (e.g., to deliver services you’ve requested)

Your Rights

Under GDPR, you have the right to:

Access the data we hold about you

Request correction or deletion

Withdraw consent at any time

Object to processing for direct marketing

To exercise any of your rights, contact us at: hello@phidelity.co.uk

Data Security

We implement appropriate technical and organizational measures to keep your data secure and prevent unauthorized access.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Contact

For any questions regarding your personal data or this notice, please contact:

Phidelity Ltd 151 West Green Road, London, N15 5EA UK

Email: hello@phidelity.co.uk

Registered in England